benchmark community bank
Privacy of Consumer Financial Information
View or download the privacy policy (PDF).
This notice explains the types of personal information we collect and how we share that information.
(effective March 2024)
| FACTS | WHAT DOES BENCHMARK COMMUNITY BANK DO WITH YOUR PERSONAL INFORMATION? |
|---|---|
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice. |
| How? | All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons Benchmark Community Bank chooses to share, and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Benchmark Community Bank share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes— to offer our products and services to you | No | We do not share. |
| For joint marketing with other financial companies | No | We do not share. |
| For our affiliates' everyday business purposes— information about your transactions and experiences | No | We do not share. |
| For our affiliates' everyday business purposes— information about your creditworthiness | No | We do not share. |
| For nonaffiliates to market to you | No | We do not share. |
| Questions? | Call (434) 676-2666 ext. 1008 or go to www.bcbonline.com. |
| Who we are | |
| Who is providing this notice? | Benchmark Community Bank |
| What we do | |
| How does Benchmark Community Bank protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
| How does Benchmark Community Bank collect my personal information? |
We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
| Why can’t I limit all sharing? |
Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing. |
| Definitions | |
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
|
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
|
| Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|
Mobile Privacy Policy
View or download the mobile privacy policy (PDF).
This notice explains the types of personal information we collect from our mobile application.
(effective January 2023)
| FACTS | WHAT DOES BENCHMARK COMMUNITY BANK DO WITH YOUR PERSONAL INFORMATION FROM THE MOBILE APPLICATION? |
|---|---|
| Why? |
The mobile application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account. It is important for you to understand that:
|
| What? |
Some examples of information your app will request access to are:
|
| How? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted. |
| Questions? | Please contact Benchmark Community Bank at (434) 676-2666 x. 1008 regarding questions about the information included in this Mobile Privacy Disclosure or questions about this application. You can also access the bank’s full Privacy Policy at www.bcbonline.com/home/home/fiFiles/static/documents/doc_mobile-privacy-policy.pdf. |
Online Information
Entities that we contract with to provide services to support our business and delivery of our products and services ("Service Providers"), may collect online information, such as IP address, browser or device information, or other information about you directly or indirectly through interactions with our Sites, applications, or ads, such as:
- The internet address (referral site) which brought you to the Site.
- Information about the device you are using such as type of device, operating system, web browser, and the IP address.
- Pages you visited while on the Site and the time and duration of your visit.
- Information that is collected through Cookies, Web Beacons, and/or mobile ad identifiers as described below.
- The location of the device you use to visit our Sites (subject to applicable law or with your consent).
- Your contact lists, photos, or access to your camera when you request certain services that require such access, and only with your consent. For example, to initiate a money transfer or access the remote deposit capture features of our Sites or mobile applications.
Links to Other Sites and Other Privacy Policies
Our Sites may contain links to other party websites. When you click on these links, you may be providing information, including personal information, to the other party, us, or both. Benchmark Community Bank has no control over the privacy practices or content of these linked websites, so we recommend that you carefully review the privacy policies or statements of every other party website that you visit.
Children's Online Privacy Policy
About our Kids' Club and privacy issues
The YES Club is a web-based program for children between the ages of 5 and 12 which encourages saving and teaches financial skills. It is our policy to respect and protect the confidentiality, security and integrity of information about the special visitors to this part of our website. Therefore, we have created for the club this Children’s Online Privacy Policy which complies with the Children’s Online Privacy Protection Act.
Information collected and posted
The YES Club does not allow children to sign up for the club online and therefore does not collect personal information from children through the site. Any information collected at sign-up, which is always in person with a parent or guardian present, is held in strict confidence. It is never sold, traded or otherwise shared with any outside sources or business partners. Nor does the YES Club post personal information such as full name, address, phone number or e-mail address on the YES Club pages. A YES Club Member Page posts entries related to saving and financial skills from the children along with their photos when there is parental approval and prohibits the inclusion of specific information about a child’s savings account, including dollar amounts. Our "Ask Savemore" feature, which answers site visitors’ questions, is implemented through e-mail and does not require the inclusion of personal information. BCB does not use passive technologies such as cookies to collect or track information on visitors to our web pages, including the YES Club pages.
Further information
Adults wishing to get more information about Benchmark’s Children’s Online Privacy Policy or having questions about the YES Club should contact us at [email protected] or in writing at Benchmark Community Bank, Attn: Marketing Department, 100 S. Broad Street, P.O. Box 569, Kenbridge, VA 23944.
